If a leak is detected in a water line or a fixture and is causing the use of excessive amounts of water, please have the problem corrected immediately. Bring the receipt for the repairs to Town Hall and we will adjust the utility bill in accordance with the Town of Nashville's ordinances. This type of adjustment is made only one time per 12 month period for each utility account.
If you encounter a major water or sewer problem that requires immediate assistance by the Town, contact us during regular office hours at (252) 459-4511. On nights, weekends, and holidays, please all (252) 459-4545 ext. 8.
Note: Leak Adjustments are not available to wholesale customers.