To terminate services, the customer must notify the office in person. The request to discontinue service shall be made at least seven (7) days prior to the desired date of termination of service.
The customer is responsible for all charges for services up to the time service is terminated, or until 7 days following receipt of the request for termination, whichever comes first.
Once service has been disconnected, a final bill will be processed and mailed to the customer.
The deposit will be applied to the final bill.
The following information is required to process a termination request:
- Name on account
- Service address to terminate
- Date of termination
- Verification of SSN
- Forwarding mailing address for final bill