Utility bills are normally mailed the first business day of the month for the prior month's usage. Bills are due by the 18th of the month.
If payment is not received in our office by 5pm on the 18th of the month, then the bill is considered past due and is assessed a 5% late fee. If payment is not received in our office by 5pm on the 28th of the month, then the account will be charged a nonpayment fee and is subject to disconnect beginning on the next business day.
Payments from the U.S. Postal Service with a postmark prior to the "due date" received in our office not later than the second business day after the "due date" will be considered to have been received by the "due date" and not past due.
Bills may be paid by mail, in person, or dropped off in the night depository. The night depository is located at the side of the Town Hall (between the Town Hall and Police Department). You may also elect to pay your bill by bank draft by coming by the Town Hall and completing the necessary paper work or by mailing the Automatic Bank Draft Form and a voided check to Town Hall, P.O. Box 987, Nashville, NC 27856.